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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(171)
"We were very happy with the service provided"
"Our taxi was waiting exactly where requested and arrived bang on time.The car was spacious and very clean and ourr driver was considerate and most helpful. Would definitely recommend this service and will use again"
"Easy booking process. Driver provided great comms and safe journey home."
"It was one of the best co-orindated and confidence giving rides we have had. We were are Wembley - full capacity, and so having teh comms on text and location sharing so we could meet was brilliant. Aslo our driver was very cool, calm and drove us very safely in a lovely 7 series."
"On time and drive very safely "
Testimonials 4.3/5 based on 171 reviews
"We were very happy with the service provided"
"Our taxi was waiting exactly where requested and arrived bang on time.The car was spacious and very clean and ourr driver was considerate and most helpful. Would definitely recommend this service and will use again"
"Easy booking process. Driver provided great comms and safe journey home."
"It was one of the best co-orindated and confidence giving rides we have had. We were are Wembley - full capacity, and so having teh comms on text and location sharing so we could meet was brilliant. Aslo our driver was very cool, calm and drove us very safely in a lovely 7 series."
"On time and drive very safely "
"The morning driver was on time and friendly. I had to call in the afternoon as my driver was late, was told he was 7 minutes away, then had another call to give me his car reg. He was 15 mins late which meant I missed my train and had to get another one, and he told me he was an uber driver who you'd just called when I chased up my late cab. So you lied when you told me he was 7 minutes away. If I wanted an uber I'd have called an uber. I booked you to get my train on time and then had to rearrange my whole journey. "
"Very polite and efficient "
"First trip on 1 august from Home to LGW was fine. All on time, good driver However return trip was abysmal and drive was a no show. After calling and rearranging our pickup from LGW at the end of the holiday due to flight cancellations and delays, being told everything was fine, when we landed I responded to the drivers voicemail and texts stating we had landed and I’d message when we had our bags and then by the time we got through he wasn’t replying. Eventually spoke to someone who said he’d given up and left as I hadn’t replied to his messages. I’d had no additional messages or calls. Have found it impossible to contact someone to ask for a refund. Absolutely disgusting to be left at the airport like this and also to have no way of contacting by email to sort"
"Good experience"
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
"None"
"For 16 mile journey. Very expensive @ 109 return journey. "
"We didn't do a meet and greet as it wasn't practical - so no issue."
"Brilliant service "
"Our journey was excellent the driver was on time, pleasant and helpful. The journey was trouble free and the route well planned. We made good time ( I sorted a tip directly with the driver)"
"Would have been better if a text message was received to advise the driver was on his way. Particularly important at 4:45am pick up time. "
"Driver debated going the normal way home via M25 versus taking 20 minutes longer going shorter route by back roads. Never in 30 years taking taxis has anyone ever debated it. Driver was late to ‘meet and greet’. Very poor service and attitude."
"Slightly late for pick up but otherwise a great service. "
"friendly and helpful driver"
"All good"
"The driver drove very fast and the ride was a little uncomfortable. No A/C"
"Really appreciate great service provided"
"The driver was very polite and pleasant. A safe and careful driver."
"Driver did not turn up Taxicode have since ignored all my emails Can’t think of any worse service I’ve ever had"
"Driver did not turn up Taxicode have since ignored all my emails Can’t think of any worse service I’ve ever had"
"Good service"
"Excellent, prompt and polite driver - would be happy to use the same driver again."
"It was from home to the airport"
"A polite and punctual driver. Thank you "
"A polite and punctual driver. Thank you "
"I still owe £5 to the driver for the Gatwick pickup charge and am struggling to understand how I do that. I will leave a tip to cover this cost."
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route. On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point. It was not impressive and we won't be using the service again. "
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route. On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point. It was not impressive and we won't be using the service again. "
"I booked a car, and was called to confirm, my luggage. Was advised that I would need a larger car and would need to pay extra. Decline the offer, and advised that I wanted to cancel. Was told that I could cancel, but would not get a refund as was not giving 24hours notice. I booked the car less than 24 hours before my departure and did not accept the offer of an alternative vehicle and increase cost. Now in dispute to get my money back. These people are rip of merchants "
"Excellent sevice"
"Great service, friendly and efficient "
"Arrived on time. Friendly and professional driver. "
"Nothing went wrong with the meet and greet. We arranged to meet outside the Terminal building as this is the best arrangement for Gatwick North. "
"All good"
"Our flight arrived nearly half an hour early but we were happy to wait and the driver turned up on time. We are going to tick 'no tip' as we tipped him directly."
"great service"
"Dr8ver was early, professional and friendly. Very smooth journey and a good way to start my holiday!"
"Driver early - very smooth and efficient journey. Thank you. "
" .."
"Good trip.very relaxed."
"The app is easy to use and the driver was very nice"
"Driver was on-time and got us to the hospital in great time! Will definitely use again!"
"Excellent service!"
"Excellent service "
"On time and polite"
"On time and polite"
"Driver cancelled with short notice. Won’t be using again "
"Driver cancelled with short notice. Won’t be using again "
"Good service "
"Very friendly driver, met me inside the airport building and pushed my trolley to taxi. Sorted my bags out and made the journey home from the airport a very pleasant journey. "
"I would definitely recommend this service, driver was on time and message me a few minutes before arrival. Prices are good, very easy to book and friendly driver."
"Excellent driver and service thanks so much took the edge off as didn't have to worry at all Thank you"
"Great driver, prompt and helpful."
"As expected"
"Very good driver"
"The driver was very accommodating and waited for us. I tried to call more than once (the company) and couldn’t get through so that was frustrating. "
"Excellent service many thanks!"
"The driver arrived on time. He drove so fast that at times I almost felt unsafe. But he did avoid the M25 which had closures, and did get me to the airport quickly."
"All good"
"It was a bot busy so we had to ring and find him but he found us very quickly. I'm not leaving a tip because I have already tipped hom"
"I had to dash across the road in the rain to get to the card."
"Overall great, friendly, accommodating, punctual service. Would highly recommend! ✨"
"Very pleasant journey home. My driver was on time and was helpful. Would use this service again."
"Excellent and driver was very courteous"
"Perfect service "
"We had to call the driver to locat him, he was not waiting in the arrivals terminal for us, he was parked outside a hotel because we presume he didn't want to get charged for the car park. Considering we paid £60 for the fare we were left feeling let down."
"Lots of confusion ahead of the time when we received a cancellation text about 10 mins before the due date. It turns out it wasn't cancelled, which was a relief, and staff came to ensure the driver was there "
"Happy with the service."
"10 mins late which was not really a problem, I was kept informed by the excellent App and also received a telephone call to advise of the slight delay"
"Was a pick up at the house, no issues at all"
"I got through passport control v early so there was a wait but the driver was timely and very helpful. There was some discussion about the additional payment I had to make for the parking/car entry charge of £5.50 as I felt the £65 cost of the taxi should have covered this. The driver seemed to think the fee was less but I had the £65 charge later confirmed. Some earlier clarity on additional charges would have been welcome."
"The driver arrived on time. He was very helpful and kind, and he even gave me a pound to release a trolley at the airport."
"On time. Direct. All in order. Thank you. "
"Excellent service"
"Trip was from address to Airport. Pick-up was smooth and on time. Very friendly and careful driver"
"Great and easy service. First time using but will certainly use again. Thank you"
"Dear Sirs, I have contacted you separately, I tried to amend this booking and the page kept hanging, then I re-booked again on a separate booking, and then cancelled this one, but it is inconceivable that you charge me some £90 for this, 1-2 days after booking. Please refund the full amount. Kind regards Daniel"
"Great service - thanks!"
"My flight was early by and hour. I tipped the driver in the day."
"On time , clean cab and all very simple. The driver did not say anything, the price was double the UBA we used to come back at 1:30 am and without any notice we got charged an extra £1.50 for a text confirmation that we would have declined. "
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi. We will let you know when she is able to use this journey. Thank you for your understanding."
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi. We will let you know when she is able to use this journey. Thank you for your understanding."
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi. We will let you know when she is able to use this journey. Thank you for your understanding."
"Excellent service. Friendly professional driver."
"Very good service "
"Everything was perfect. The driver was on time, came to my house and took my suitcase, was wearing a mask all the time. The car was clean. The journey was comfortable and with no delays."
"After an initial communication issue in consequence of my mobile not being on after the 26 hour journey, the collection and journey home was fine. I gave the driver a tip."
"Driver was excellent in all ways and our journey was smooth and efficient door to door."
"This trip didn't happen, I cancelled it as the driver was 45min late and I couldn't wait any longer. I shouldn't get charged for it. thanks"
"Would have been better to avoid M25 on a Friday afternoon."
"A"
"Everything was really good"
"Driver was very friendly and on time. Great service!"
"Friendly driver and couldn't ask for more (left a tip on the day)"
"We arrived back earlier than expected but a text from the driver had arrived and we were able to meet him sooner than scheduled. The service overall was superb and the drivers were very helpful and friendly. We gave the driver a tip"
"Everything was great. Very happy that he called when my flight landed 20 mins early as it showed he kept checking live arrivals. Thank you"
"Brilliant service "
"Did not arrive at location specified "
"Fine"
"Very attending and charming driver. We all liked him."
"The reason for the poor rating represents the service on both the airport drop-off and pick-up. The first ride to the airport was late in picking me up by 20 minutes, and the excuse was that he was waiting at another address. On route to the airport the driver was swaying across lanes on an empty M25 from falling asleep and almost hitting another car. The pickup from the airport was less fortunate since my first driver had a car breakdown/accident so another one had to be dispatched, taking an additional 1:10 min, but in reality nearly 2hrs from my original pickup time. Although accidents do happen, I (THE CLIENT) was still left paying the bill rather than the taxi company. Hopefully this feedback will be taken into account to improve the service."
"Excellent service "
"happy with the service"
"Very good driver 👍"
"."
"Lovely gentleman. Tipped. "
"Thank you"
"All round very good."
"despite me provided the flight number, the driver didn't check the actual arrival time. When I arrived the driver wasn't there. None of the phones provided to me in the confirmation email worked at 2am when I arrived. So i"
"Very efficient service. Pleasant and helpful driver."
"Excellent driver & service "
"Arrived on time which was very very early. Very nice chap. Meet and greet not applicable as it was an airport drop off"
"Good service - I will use Taxicode again"
"Very courteous, took the best route and was extremely happy to oblige in whatever way. A great ambassador for your company. 5*"
"On time and 5 series BMW so much better than the Prius."
"I like that the car was very clean! "
"Very comfortable and professional service provided."
"Excellent experience."
"Firstly, I booked this taxi to have a safe and secure transport to the airport at very early hours in the morning. My driver spent the majority of the journey nodding off to sleep. In no circumstance is that acceptable. I didn’t book this taxi so I could risk my life. I would like to request a refund as compensation for this appaling fact and will leave a public comment to this matter as well so other people don't risk their lives too. Secondly, at the time off pick-up, I received no text or call from the driver, nor was he in the right location. I had to call into the office to even locate him. "
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
"Was very professional our driver and on time! Thank you "
"Driver met me at the home i was staying at but, was 40 min late apparently due to traffic. "
"Prompt and quick delivery home."
"Great professional service"
"I booked a taxi from my house to the Airport - it was not a meet and greet pickup."
"Terrible driver. Didn’t leave on time to get to airport for flight arrival. Called numerous times and stated ‘he’d already said he was on his way’ "
"Journey fine but too many call before from the office asking me to change vehicle and book direct!! "
"Great"
"We were collected from home at the exact time we booked for and had a stress free journey to the airport. A good start to our holiday. "
"The driver was very pleasant and professional."
"Did not arrive and no notice was given of cancellation "
"Great service"
"All good thanks! "
"Great!"
"Great service!"
"Very pleasant driver, would recommend friends & book with you again, thank you :)"
"All good"
"All good"
"I had to make this booking for my granddaughter to be met at Gatwick early hours of the morning with very little notice due to her being let down by a friend. The online booking was easy to complete, I was told a driver had been nominated and she was met okay. I would use this company again."
"Driver polite and helpful All good apart from when we arrived at destination driver asked for £10 for luggage. When I booked it stated the cab could carry more than 2 pax so I do not understand the extra charge for luggage. We had 3 medium soft bags and 2 small hand luggage . I had £10 to tip the driver but it went on the luggage instead. It is not really clear when you book that you will be charged £10 for one extra bag. A bit steep as it fitted in fine. Most pax would have 1 hold bag and 1 cabin bag. We were pretty unhappy about this. "
"Excellent service, good value, friendly and helpful driver"
"Lovely driver, very helpful and professional. Would recommend and will be using this service again as I travel a lot for business. "
"Efficient service. "
"Good timely service "
"It was a trip to airport. Therefore, meet & greet sevuce us not applicable. "
"I made a mistake with the website and wanted a pickup from home to go TO Gatwick. The driver messaged and we sorted it out, he promptly picked us up and took us to Gatwick instead. Perfect service, thanks."
"great service"
"Great service."
"Driver did not meet in arrivals - made me go to the departures drop-off which is not authorised at this airport Driver was 20 mins late, called me multiple times saying he was 5 mins away (not true) Driver asked me three times how I was (fine) Driver dropped me off 5 min walk from the hotel and told me to walk in the wrong direction"
"Both drivers were most pleasant on time and were courteous at all times. I will use this company again. "
"N/A"
"Always pleasant and helpful drivers. However, it would be good if they could keep an eye on flight times rather than sticking to the estimated time of arrival you have to give on the online booking form. It is annoying to have to pay extra for waiting times over 40 minutes when you clear customs etc. as quickly as possible but the plane arrived a bit later. Also, important to let customers know that you need to have cash on you for this. Defeats the object of pre-booking and paying. "
"On time good service "
"too expensive"
"Expensive for one person at 5.30 in the afternoon"
"We had a one-way journey (house to airport). The car was on time and the driver was polite and efficient."
"He collected us from our home address to take us to the airport."
"We landed early, but our driver was already nearby and meeting him was easy. Such a lovely man and a careful driver. "
"Always delivers, clean, smart cars and drivers, always friendly, reliable and willing to go the extra mile!! "
"The taxi company cancelled immediately on booking. This is totally unacceptable as I could have woken up in the morning with no booking and missed my flight. I called your office only to find that it was unmanned and so I couldn't speak to anyone to rectify - surely you need to have a 24 hour service. Please make sure that I have not been charged. What started out looking like an exciting service turned out to be a complete disappointment,"
"Enjoyed my 1st journey, will book again."
"Very prompt and accomplished driver. Was waiting for us at airport after return flight and helped with baggage and suitcases. Very pleased with overall service and reasonable value too."
"Very efficient service easy to book and fast confirmation .excellent ."
"We were very happy with the service provided"
"Our taxi was waiting exactly where requested and arrived bang on time.The car was spacious and very clean and ourr driver was considerate and most helpful. Would definitely recommend this service and will use again"
"Easy booking process. Driver provided great comms and safe journey home."
"It was one of the best co-orindated and confidence giving rides we have had. We were are Wembley - full capacity, and so having teh comms on text and location sharing so we could meet was brilliant. Aslo our driver was very cool, calm and drove us very safely in a lovely 7 series."
"On time and drive very safely "
"The morning driver was on time and friendly. I had to call in the afternoon as my driver was late, was told he was 7 minutes away, then had another call to give me his car reg. He was 15 mins late which meant I missed my train and had to get another one, and he told me he was an uber driver who you'd just called when I chased up my late cab. So you lied when you told me he was 7 minutes away. If I wanted an uber I'd have called an uber. I booked you to get my train on time and then had to rearrange my whole journey. "
"Very polite and efficient "
"First trip on 1 august from Home to LGW was fine. All on time, good driver However return trip was abysmal and drive was a no show. After calling and rearranging our pickup from LGW at the end of the holiday due to flight cancellations and delays, being told everything was fine, when we landed I responded to the drivers voicemail and texts stating we had landed and I’d message when we had our bags and then by the time we got through he wasn’t replying. Eventually spoke to someone who said he’d given up and left as I hadn’t replied to his messages. I’d had no additional messages or calls. Have found it impossible to contact someone to ask for a refund. Absolutely disgusting to be left at the airport like this and also to have no way of contacting by email to sort"
"Good experience"
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
"None"
"For 16 mile journey. Very expensive @ 109 return journey. "
"We didn't do a meet and greet as it wasn't practical - so no issue."
"Brilliant service "
"Our journey was excellent the driver was on time, pleasant and helpful. The journey was trouble free and the route well planned. We made good time ( I sorted a tip directly with the driver)"
"Would have been better if a text message was received to advise the driver was on his way. Particularly important at 4:45am pick up time. "
"Driver debated going the normal way home via M25 versus taking 20 minutes longer going shorter route by back roads. Never in 30 years taking taxis has anyone ever debated it. Driver was late to ‘meet and greet’. Very poor service and attitude."
"Slightly late for pick up but otherwise a great service. "
"friendly and helpful driver"
"All good"
"The driver drove very fast and the ride was a little uncomfortable. No A/C"
"Really appreciate great service provided"
"The driver was very polite and pleasant. A safe and careful driver."
"Driver did not turn up Taxicode have since ignored all my emails Can’t think of any worse service I’ve ever had"
"Driver did not turn up Taxicode have since ignored all my emails Can’t think of any worse service I’ve ever had"
"Good service"
"Excellent, prompt and polite driver - would be happy to use the same driver again."
"It was from home to the airport"
"A polite and punctual driver. Thank you "
"A polite and punctual driver. Thank you "
"I still owe £5 to the driver for the Gatwick pickup charge and am struggling to understand how I do that. I will leave a tip to cover this cost."
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route. On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point. It was not impressive and we won't be using the service again. "
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route. On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point. It was not impressive and we won't be using the service again. "
"I booked a car, and was called to confirm, my luggage. Was advised that I would need a larger car and would need to pay extra. Decline the offer, and advised that I wanted to cancel. Was told that I could cancel, but would not get a refund as was not giving 24hours notice. I booked the car less than 24 hours before my departure and did not accept the offer of an alternative vehicle and increase cost. Now in dispute to get my money back. These people are rip of merchants "
"Excellent sevice"
"Great service, friendly and efficient "
"Arrived on time. Friendly and professional driver. "
"Nothing went wrong with the meet and greet. We arranged to meet outside the Terminal building as this is the best arrangement for Gatwick North. "
"All good"
"Our flight arrived nearly half an hour early but we were happy to wait and the driver turned up on time. We are going to tick 'no tip' as we tipped him directly."
"great service"
"Dr8ver was early, professional and friendly. Very smooth journey and a good way to start my holiday!"
"Driver early - very smooth and efficient journey. Thank you. "
" .."
"Good trip.very relaxed."
"The app is easy to use and the driver was very nice"
"Driver was on-time and got us to the hospital in great time! Will definitely use again!"
"Excellent service!"
"Excellent service "
"On time and polite"
"On time and polite"
"Driver cancelled with short notice. Won’t be using again "
"Driver cancelled with short notice. Won’t be using again "
"Good service "
"Very friendly driver, met me inside the airport building and pushed my trolley to taxi. Sorted my bags out and made the journey home from the airport a very pleasant journey. "
"I would definitely recommend this service, driver was on time and message me a few minutes before arrival. Prices are good, very easy to book and friendly driver."
"Excellent driver and service thanks so much took the edge off as didn't have to worry at all Thank you"
"Great driver, prompt and helpful."
"As expected"
"Very good driver"
"The driver was very accommodating and waited for us. I tried to call more than once (the company) and couldn’t get through so that was frustrating. "
"Excellent service many thanks!"
"The driver arrived on time. He drove so fast that at times I almost felt unsafe. But he did avoid the M25 which had closures, and did get me to the airport quickly."
"All good"
"It was a bot busy so we had to ring and find him but he found us very quickly. I'm not leaving a tip because I have already tipped hom"
"I had to dash across the road in the rain to get to the card."
"Overall great, friendly, accommodating, punctual service. Would highly recommend! ✨"
"Very pleasant journey home. My driver was on time and was helpful. Would use this service again."
"Excellent and driver was very courteous"
"Perfect service "
"We had to call the driver to locat him, he was not waiting in the arrivals terminal for us, he was parked outside a hotel because we presume he didn't want to get charged for the car park. Considering we paid £60 for the fare we were left feeling let down."
"Lots of confusion ahead of the time when we received a cancellation text about 10 mins before the due date. It turns out it wasn't cancelled, which was a relief, and staff came to ensure the driver was there "
"Happy with the service."
"10 mins late which was not really a problem, I was kept informed by the excellent App and also received a telephone call to advise of the slight delay"
"Was a pick up at the house, no issues at all"
"I got through passport control v early so there was a wait but the driver was timely and very helpful. There was some discussion about the additional payment I had to make for the parking/car entry charge of £5.50 as I felt the £65 cost of the taxi should have covered this. The driver seemed to think the fee was less but I had the £65 charge later confirmed. Some earlier clarity on additional charges would have been welcome."
"The driver arrived on time. He was very helpful and kind, and he even gave me a pound to release a trolley at the airport."
"On time. Direct. All in order. Thank you. "
"Excellent service"
"Trip was from address to Airport. Pick-up was smooth and on time. Very friendly and careful driver"
"Great and easy service. First time using but will certainly use again. Thank you"
"Dear Sirs, I have contacted you separately, I tried to amend this booking and the page kept hanging, then I re-booked again on a separate booking, and then cancelled this one, but it is inconceivable that you charge me some £90 for this, 1-2 days after booking. Please refund the full amount. Kind regards Daniel"
"Great service - thanks!"
"My flight was early by and hour. I tipped the driver in the day."
"On time , clean cab and all very simple. The driver did not say anything, the price was double the UBA we used to come back at 1:30 am and without any notice we got charged an extra £1.50 for a text confirmation that we would have declined. "
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi. We will let you know when she is able to use this journey. Thank you for your understanding."
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi. We will let you know when she is able to use this journey. Thank you for your understanding."
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi. We will let you know when she is able to use this journey. Thank you for your understanding."
"Excellent service. Friendly professional driver."
"Very good service "
"Everything was perfect. The driver was on time, came to my house and took my suitcase, was wearing a mask all the time. The car was clean. The journey was comfortable and with no delays."
"After an initial communication issue in consequence of my mobile not being on after the 26 hour journey, the collection and journey home was fine. I gave the driver a tip."
"Driver was excellent in all ways and our journey was smooth and efficient door to door."
"This trip didn't happen, I cancelled it as the driver was 45min late and I couldn't wait any longer. I shouldn't get charged for it. thanks"
"Would have been better to avoid M25 on a Friday afternoon."
"A"
"Everything was really good"
"Driver was very friendly and on time. Great service!"
"Friendly driver and couldn't ask for more (left a tip on the day)"
"We arrived back earlier than expected but a text from the driver had arrived and we were able to meet him sooner than scheduled. The service overall was superb and the drivers were very helpful and friendly. We gave the driver a tip"
"Everything was great. Very happy that he called when my flight landed 20 mins early as it showed he kept checking live arrivals. Thank you"
"Brilliant service "
"Did not arrive at location specified "
"Fine"
"Very attending and charming driver. We all liked him."
"The reason for the poor rating represents the service on both the airport drop-off and pick-up. The first ride to the airport was late in picking me up by 20 minutes, and the excuse was that he was waiting at another address. On route to the airport the driver was swaying across lanes on an empty M25 from falling asleep and almost hitting another car. The pickup from the airport was less fortunate since my first driver had a car breakdown/accident so another one had to be dispatched, taking an additional 1:10 min, but in reality nearly 2hrs from my original pickup time. Although accidents do happen, I (THE CLIENT) was still left paying the bill rather than the taxi company. Hopefully this feedback will be taken into account to improve the service."
"Excellent service "
"happy with the service"
"Very good driver 👍"
"."
"Lovely gentleman. Tipped. "
"Thank you"
"All round very good."
"despite me provided the flight number, the driver didn't check the actual arrival time. When I arrived the driver wasn't there. None of the phones provided to me in the confirmation email worked at 2am when I arrived. So i"
"Very efficient service. Pleasant and helpful driver."
"Excellent driver & service "
"Arrived on time which was very very early. Very nice chap. Meet and greet not applicable as it was an airport drop off"
"Good service - I will use Taxicode again"
"Very courteous, took the best route and was extremely happy to oblige in whatever way. A great ambassador for your company. 5*"
"On time and 5 series BMW so much better than the Prius."
"I like that the car was very clean! "
"Very comfortable and professional service provided."
"Excellent experience."
"Firstly, I booked this taxi to have a safe and secure transport to the airport at very early hours in the morning. My driver spent the majority of the journey nodding off to sleep. In no circumstance is that acceptable. I didn’t book this taxi so I could risk my life. I would like to request a refund as compensation for this appaling fact and will leave a public comment to this matter as well so other people don't risk their lives too. Secondly, at the time off pick-up, I received no text or call from the driver, nor was he in the right location. I had to call into the office to even locate him. "
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
"Was very professional our driver and on time! Thank you "
"Driver met me at the home i was staying at but, was 40 min late apparently due to traffic. "
"Prompt and quick delivery home."
"Great professional service"
"I booked a taxi from my house to the Airport - it was not a meet and greet pickup."
"Terrible driver. Didn’t leave on time to get to airport for flight arrival. Called numerous times and stated ‘he’d already said he was on his way’ "
"Journey fine but too many call before from the office asking me to change vehicle and book direct!! "
"Great"
"We were collected from home at the exact time we booked for and had a stress free journey to the airport. A good start to our holiday. "
"The driver was very pleasant and professional."
"Did not arrive and no notice was given of cancellation "
"Great service"
"All good thanks! "
"Great!"
"Great service!"
"Very pleasant driver, would recommend friends & book with you again, thank you :)"
"All good"
"All good"
"I had to make this booking for my granddaughter to be met at Gatwick early hours of the morning with very little notice due to her being let down by a friend. The online booking was easy to complete, I was told a driver had been nominated and she was met okay. I would use this company again."
"Driver polite and helpful All good apart from when we arrived at destination driver asked for £10 for luggage. When I booked it stated the cab could carry more than 2 pax so I do not understand the extra charge for luggage. We had 3 medium soft bags and 2 small hand luggage . I had £10 to tip the driver but it went on the luggage instead. It is not really clear when you book that you will be charged £10 for one extra bag. A bit steep as it fitted in fine. Most pax would have 1 hold bag and 1 cabin bag. We were pretty unhappy about this. "
"Excellent service, good value, friendly and helpful driver"
"Lovely driver, very helpful and professional. Would recommend and will be using this service again as I travel a lot for business. "
"Efficient service. "
"Good timely service "
"It was a trip to airport. Therefore, meet & greet sevuce us not applicable. "
"I made a mistake with the website and wanted a pickup from home to go TO Gatwick. The driver messaged and we sorted it out, he promptly picked us up and took us to Gatwick instead. Perfect service, thanks."
"great service"
"Great service."
"Driver did not meet in arrivals - made me go to the departures drop-off which is not authorised at this airport Driver was 20 mins late, called me multiple times saying he was 5 mins away (not true) Driver asked me three times how I was (fine) Driver dropped me off 5 min walk from the hotel and told me to walk in the wrong direction"
"Both drivers were most pleasant on time and were courteous at all times. I will use this company again. "
"N/A"
"Always pleasant and helpful drivers. However, it would be good if they could keep an eye on flight times rather than sticking to the estimated time of arrival you have to give on the online booking form. It is annoying to have to pay extra for waiting times over 40 minutes when you clear customs etc. as quickly as possible but the plane arrived a bit later. Also, important to let customers know that you need to have cash on you for this. Defeats the object of pre-booking and paying. "
"On time good service "
"too expensive"
"Expensive for one person at 5.30 in the afternoon"
"We had a one-way journey (house to airport). The car was on time and the driver was polite and efficient."
"He collected us from our home address to take us to the airport."
"We landed early, but our driver was already nearby and meeting him was easy. Such a lovely man and a careful driver. "
"Always delivers, clean, smart cars and drivers, always friendly, reliable and willing to go the extra mile!! "
"The taxi company cancelled immediately on booking. This is totally unacceptable as I could have woken up in the morning with no booking and missed my flight. I called your office only to find that it was unmanned and so I couldn't speak to anyone to rectify - surely you need to have a 24 hour service. Please make sure that I have not been charged. What started out looking like an exciting service turned out to be a complete disappointment,"
"Enjoyed my 1st journey, will book again."
"Very prompt and accomplished driver. Was waiting for us at airport after return flight and helped with baggage and suitcases. Very pleased with overall service and reasonable value too."
"Very efficient service easy to book and fast confirmation .excellent ."
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