Testimonials 4.3/5 based on 171 reviews
IAN KRAILING
"We were very happy with the service provided"
28 Sep 2024
Verified Rider
ANDREW SAUNDERS
"Our taxi was waiting exactly where requested and arrived bang on time.The car was spacious and very clean and ourr driver was considerate and most helpful. Would definitely recommend this service and will use again"
09 Sep 2024
Verified Rider
CHRIS CUMMINGS
"Easy booking process. Driver provided great comms and safe journey home."
30 Aug 2024
Verified Rider
ASH JOKHOO
"It was one of the best co-orindated and confidence giving rides we have had. We were are Wembley - full capacity, and so having teh comms on text and location sharing so we could meet was brilliant. Aslo our driver was very cool, calm and drove us very safely in a lovely 7 series."
05 Aug 2024
Verified Rider
AILEEN NATHAN
"On time and drive very safely "
13 Jul 2024
Verified Rider
ELLIE DARLING
"The morning driver was on time and friendly.
I had to call in the afternoon as my driver was late, was told he was 7 minutes away, then had another call to give me his car reg.
He was 15 mins late which meant I missed my train and had to get another one, and he told me he was an uber driver who you'd just called when I chased up my late cab. So you lied when you told me he was 7 minutes away.
If I wanted an uber I'd have called an uber. I booked you to get my train on time and then had to rearrange my whole journey. "
08 Mar 2024
Verified Rider
MARTIN CRYSELL
"Very polite and efficient "
02 Jan 2024
Verified Rider
KIM ROBERTS
"First trip on 1 august from Home to LGW was fine. All on time, good driver
However return trip was abysmal and drive was a no show. After calling and rearranging our pickup from LGW at the end of the holiday due to flight cancellations and delays, being told everything was fine, when we landed I responded to the drivers voicemail and texts stating we had landed and I’d message when we had our bags and then by the time we got through he wasn’t replying. Eventually spoke to someone who said he’d given up and left as I hadn’t replied to his messages. I’d had no additional messages or calls. Have found it impossible to contact someone to ask for a refund. Absolutely disgusting to be left at the airport like this and also to have no way of contacting by email to sort"
04 Oct 2023
Verified Rider
BECKY ATKINSON
"Good experience"
05 Jul 2023
Verified Rider
MICHAEL PEEVEY
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
04 Jul 2023
Verified Rider
MICHAEL PEEVEY
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
04 Jul 2023
Verified Rider
KODCHAPORN NEEVONG
"None"
27 May 2023
Verified Rider
IAN PETITT
"For 16 mile journey. Very expensive @ 109 return journey.
"
23 May 2023
Verified Rider
PHILIP CARTER
"We didn't do a meet and greet as it wasn't practical - so no issue."
19 May 2023
Verified Rider
STUART MURRAY
"Brilliant service "
14 May 2023
Verified Rider
DAVID WRIGHT
"Our journey was excellent the driver was on time, pleasant and helpful. The journey was trouble free and the route well planned.
We made good time
( I sorted a tip directly with the driver)"
28 Feb 2023
Verified Rider
ELIZABETH WONG
"Would have been better if a text message was received to advise the driver was on his way. Particularly important at 4:45am pick up time. "
26 Jan 2023
Verified Rider
DAVID HARPER
"Driver debated going the normal way home via M25 versus taking 20 minutes longer going shorter route by back roads. Never in 30 years taking taxis has anyone ever debated it. Driver was late to ‘meet and greet’. Very poor service and attitude."
14 Jan 2023
Verified Rider
KAREN PARSONS
"Slightly late for pick up but otherwise a great service. "
29 Nov 2022
Verified Rider
MIRELA PRIGANICA
"friendly and helpful driver"
09 Nov 2022
Verified Rider
SPENCER HALL
"All good"
15 Sep 2022
Verified Rider
PAUL PANTIN
"The driver drove very fast and the ride was a little uncomfortable. No A/C"
22 Aug 2022
Verified Rider
KATSUMI TANOUE
"Really appreciate great service provided"
24 Jul 2022
Verified Rider
TERENCE GARROD
"The driver was very polite and pleasant.
A safe and careful driver."
24 Jul 2022
Verified Rider
NICK CHARTER
"Driver did not turn up
Taxicode have since ignored all my emails
Can’t think of any worse service I’ve ever had"
26 Jun 2022
Verified Rider
NICK CHARTER
"Driver did not turn up
Taxicode have since ignored all my emails
Can’t think of any worse service I’ve ever had"
26 Jun 2022
Verified Rider
NICOLA BECK
"Good service"
21 Jun 2022
Verified Rider
JULES HECTOR
"Excellent, prompt and polite driver - would be happy to use the same driver again."
16 May 2022
Verified Rider
GEORGINA PERRY
"It was from home to the airport"
12 May 2022
Verified Rider
SARAH ORTON
"A polite and punctual driver. Thank you "
11 Apr 2022
Verified Rider
SARAH ORTON
"A polite and punctual driver. Thank you "
11 Apr 2022
Verified Rider
MICHELLE MCFARLANE
"I still owe £5 to the driver for the Gatwick pickup charge and am struggling to understand how I do that. I will leave a tip to cover this cost."
07 Apr 2022
Verified Rider
ALISON CATTERMOLE
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route.
On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point.
It was not impressive and we won't be using the service again. "
04 Apr 2022
Verified Rider
ALISON CATTERMOLE
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route.
On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point.
It was not impressive and we won't be using the service again. "
04 Apr 2022
Verified Rider
GRAHAM ANDRADE
"I booked a car, and was called to confirm, my luggage. Was advised that I would need a larger car and would need to pay extra. Decline the offer, and advised that I wanted to cancel. Was told that I could cancel, but would not get a refund as was not giving 24hours notice. I booked the car less than 24 hours before my departure and did not accept the offer of an alternative vehicle and increase cost. Now in dispute to get my money back. These people are rip of merchants "
03 Apr 2022
Verified Rider
JIM CALDWELL
"Excellent sevice"
17 Mar 2022
Verified Rider
SEAN SMITH
"Great service, friendly and efficient "
24 Feb 2022
Verified Rider
KATIE PREBBLE
"Arrived on time. Friendly and professional driver. "
24 Feb 2022
Verified Rider
CHRISTOPHER PLUMBRIDGE
"Nothing went wrong with the meet and greet. We arranged to meet outside the Terminal building as this is the best arrangement for Gatwick North. "
15 Feb 2022
Verified Rider
ANDREW BEDINGHAM
"All good"
28 Jan 2022
Verified Rider
DONNA TOWNSEND
"Our flight arrived nearly half an hour early but we were happy to wait and the driver turned up on time. We are going to tick 'no tip' as we tipped him directly."
27 Jan 2022
Verified Rider
MAGGIE DICKSON
"great service"
27 Jan 2022
Verified Rider
THOMAS PURFIELD
"Dr8ver was early, professional and friendly. Very smooth journey and a good way to start my holiday!"
04 Jan 2022
Verified Rider
MATTHEW EVANS
"Driver early - very smooth and efficient journey. Thank you. "
01 Jan 2022
Verified Rider
KATE FOLEY
" .."
17 Dec 2021
Verified Rider
IAN SNODGRASS
"Good trip.very relaxed."
14 Dec 2021
Verified Rider
AIDA GARCIA
"The app is easy to use and the driver was very nice"
10 Dec 2021
Verified Rider
CATHERINE PRIOR
"Driver was on-time and got us to the hospital in great time! Will definitely use again!"
09 Dec 2021
Verified Rider
JACKIE TINDLE
"Excellent service!"
01 Dec 2021
Verified Rider
NEIL LEECH
"Excellent service "
29 Nov 2021
Verified Rider
MICHAEL NICHOLSON
"On time and polite"
28 Nov 2021
Verified Rider
MICHAEL NICHOLSON
"On time and polite"
28 Nov 2021
Verified Rider
IAN WILSON
"Driver cancelled with short notice. Won’t be using again "
23 Nov 2021
Verified Rider
IAN WILSON
"Driver cancelled with short notice. Won’t be using again "
23 Nov 2021
Verified Rider
DAVE IRWIN
"Good service "
23 Nov 2021
Verified Rider
DANAE DUEMKE
"Very friendly driver, met me inside the airport building and pushed my trolley to taxi. Sorted my bags out and made the journey home from the airport a very pleasant journey. "
22 Nov 2021
Verified Rider
MACARENA JORQUERA
"I would definitely recommend this service, driver was on time and message me a few minutes before arrival. Prices are good, very easy to book and friendly driver."
22 Nov 2021
Verified Rider
JANET AIRLIE
"Excellent driver and service thanks so much took the edge off as didn't have to worry at all
Thank you"
16 Nov 2021
Verified Rider
HOLLY BAILIE
"Great driver, prompt and helpful."
02 Nov 2021
Verified Rider
DAVID HARPER
"As expected"
29 Oct 2021
Verified Rider
KEITH DAKIN-WHITE
"Very good driver"
28 Oct 2021
Verified Rider
EMILY JONES
"The driver was very accommodating and waited for us.
I tried to call more than once (the company) and couldn’t get through so that was frustrating. "
27 Oct 2021
Verified Rider
ANDY CAMBER
"Excellent service many thanks!"
16 Oct 2021
Verified Rider
CHRIS TAYLOR
"The driver arrived on time. He drove so fast that at times I almost felt unsafe. But he did avoid the M25 which had closures, and did get me to the airport quickly."
13 Oct 2021
Verified Rider
MARK FLANAGAN
"All good"
07 Oct 2021
Verified Rider
COLIN WYE
"It was a bot busy so we had to ring and find him but he found us very quickly.
I'm not leaving a tip because I have already tipped hom"
05 Oct 2021
Verified Rider
ANTHONY MARSTON
"I had to dash across the road in the rain to get to the card."
04 Oct 2021
Verified Rider
ANDREW GILMOUR
"Overall great, friendly, accommodating, punctual service. Would highly recommend! ✨"
29 Sep 2021
Verified Rider
SALLY SCOTHERN
"Very pleasant journey home. My driver was on time and was helpful. Would use this service again."
29 Sep 2021
Verified Rider
KEITH DAKIN-WHITE
"Excellent and driver was very courteous"
27 Sep 2021
Verified Rider
EDWARD JENNINGS
"Perfect service "
26 Sep 2021
Verified Rider
STEVEN ROBERTS
"We had to call the driver to locat him, he was not waiting in the arrivals terminal for us, he was parked outside a hotel because we presume he didn't want to get charged for the car park.
Considering we paid £60 for the fare we were left feeling let down."
26 Sep 2021
Verified Rider
ANNE ROMEO
"Lots of confusion ahead of the time when we received a cancellation text about 10 mins before the due date. It turns out it wasn't cancelled, which was a relief, and staff came to ensure the driver was there "
21 Sep 2021
Verified Rider
DONALD BARNFATHER
"Happy with the service."
16 Sep 2021
Verified Rider
BRIAN WATHEN
"10 mins late which was not really a problem, I was kept informed by the excellent App and also received a telephone call to advise of the slight delay"
14 Sep 2021
Verified Rider
OSCAR LOWE
"Was a pick up at the house, no issues at all"
06 Sep 2021
Verified Rider
ALBERT MARSHALL
"I got through passport control v early so there was a wait but the driver was timely and very helpful. There was some discussion about the additional payment I had to make for the parking/car entry charge of £5.50 as I felt the £65 cost of the taxi should have covered this. The driver seemed to think the fee was less but I had the £65 charge later confirmed. Some earlier clarity on additional charges would have been welcome."
03 Sep 2021
Verified Rider
CRISTIAN LUNA
"The driver arrived on time. He was very helpful and kind, and he even gave me a pound to release a trolley at the airport."
02 Sep 2021
Verified Rider
WILL KTORIDES
"On time. Direct. All in order.
Thank you. "
31 Aug 2021
Verified Rider
RICARDO GOBIN
"Excellent service"
28 Aug 2021
Verified Rider
BOYAN BORCHAKOV
"Trip was from address to Airport.
Pick-up was smooth and on time.
Very friendly and careful driver"
23 Aug 2021
Verified Rider
WILL GOSLING
"Great and easy service. First time using but will certainly use again. Thank you"
22 Aug 2021
Verified Rider
DANIEL CORREA
"Dear Sirs, I have contacted you separately, I tried to amend this booking and the page kept hanging, then I re-booked again on a separate booking, and then cancelled this one, but it is inconceivable that you charge me some £90 for this, 1-2 days after booking. Please refund the full amount.
Kind regards
Daniel"
11 Aug 2021
Verified Rider
MAYA MIREVSKA
"Great service - thanks!"
02 Aug 2021
Verified Rider
LAVINIA STRACHAN
"My flight was early by and hour.
I tipped the driver in the day."
28 Jul 2021
Verified Rider
MICHAEL WHITBY
"On time , clean cab and all very simple. The driver did not say anything, the price was double the UBA we used to come back at 1:30 am and without any notice we got charged an extra £1.50 for a text confirmation that we would have declined. "
04 Jul 2021
Verified Rider
BECKY PAULING
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi.
We will let you know when she is able to use this journey.
Thank you for your understanding."
09 Nov 2020
Verified Rider
BECKY PAULING
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi.
We will let you know when she is able to use this journey.
Thank you for your understanding."
09 Nov 2020
Verified Rider
BECKY PAULING
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi.
We will let you know when she is able to use this journey.
Thank you for your understanding."
09 Nov 2020
Verified Rider
SOPHIE SCHMEHL
"Excellent service. Friendly professional driver."
09 Nov 2020
Verified Rider
SPENCER HALL
"Very good service "
24 Sep 2020
Verified Rider
MAYA MIREVSKA
"Everything was perfect. The driver was on time, came to my house and took my suitcase, was wearing a mask all the time. The car was clean. The journey was comfortable and with no delays."
14 Aug 2020
Verified Rider
RAYMOND CLARKE
"After an initial communication issue in consequence of my mobile not being on after the 26 hour journey, the collection and journey home was fine.
I gave the driver a tip."
12 Mar 2020
Verified Rider
DAVID WRIGHT
"Driver was excellent in all ways and our journey was smooth and efficient door to door."
04 Mar 2020
Verified Rider
M MOSS
"This trip didn't happen, I cancelled it as the driver was 45min late and I couldn't wait any longer. I shouldn't get charged for it. thanks"
24 Feb 2020
Verified Rider
METKA SHAWE-TAYLOR
"Would have been better to avoid M25 on a Friday afternoon."
19 Feb 2020
Verified Rider
GRANT SPOONER
"A"
13 Feb 2020
Verified Rider
DAMIR KHASIANOV
"Everything was really good"
13 Feb 2020
Verified Rider
SABRINA YAMASHITA
"Driver was very friendly and on time. Great service!"
31 Jan 2020
Verified Rider
JERZY SOLARSKI
"Friendly driver and couldn't ask for more (left a tip on the day)"
31 Jan 2020
Verified Rider
MICHAEL INGHAM
"We arrived back earlier than expected but a text from the driver had arrived and we were able to meet him sooner than scheduled.
The service overall was superb and the drivers were very helpful and friendly. We gave the driver a tip"
15 Jan 2020
Verified Rider
ALEX KILILIS
"Everything was great. Very happy that he called when my flight landed 20 mins early as it showed he kept checking live arrivals. Thank you"
08 Jan 2020
Verified Rider
ANDREW BARNES
"Brilliant service "
30 Dec 2019
Verified Rider
MARIELA MARTINEZ
"Did not arrive at location specified "
21 Dec 2019
Verified Rider
JOHN TULLETT
"Fine"
15 Dec 2019
Verified Rider
GUNILLA WIK
"Very attending and charming driver. We all liked him."
09 Dec 2019
Verified Rider
STEFANO ALBA
"The reason for the poor rating represents the service on both the airport drop-off and pick-up. The first ride to the airport was late in picking me up by 20 minutes, and the excuse was that he was waiting at another address. On route to the airport the driver was swaying across lanes on an empty M25 from falling asleep and almost hitting another car. The pickup from the airport was less fortunate since my first driver had a car breakdown/accident so another one had to be dispatched, taking an additional 1:10 min, but in reality nearly 2hrs from my original pickup time. Although accidents do happen, I (THE CLIENT) was still left paying the bill rather than the taxi company. Hopefully this feedback will be taken into account to improve the service."
02 Dec 2019
Verified Rider
EMMA JONES
"Excellent service "
16 Nov 2019
Verified Rider
ULUC KAYPAK
"happy with the service"
17 Oct 2019
Verified Rider
MARCO DEL TORO
"Very good driver 👍"
17 Oct 2019
Verified Rider
JENNIFER TYE
"."
07 Oct 2019
Verified Rider
MAX ANDERSON
"Lovely gentleman. Tipped. "
28 Sep 2019
Verified Rider
POLLY MAIR
"Thank you"
27 Sep 2019
Verified Rider
JAMES GRUBHAM
"All round very good."
16 Sep 2019
Verified Rider
ANTON TIMAKOV
"despite me provided the flight number, the driver didn't check the actual arrival time. When I arrived the driver wasn't there. None of the phones provided to me in the confirmation email worked at 2am when I arrived. So i"
15 Sep 2019
Verified Rider
AMANDA LOVE
"Very efficient service. Pleasant and helpful driver."
12 Sep 2019
Verified Rider
ALEX BOUTIN
"Excellent driver & service "
08 Sep 2019
Verified Rider
LINDSEY THYNNE
"Arrived on time which was very very early. Very nice chap. Meet and greet not applicable as it was an airport drop off"
02 Sep 2019
Verified Rider
RG PEARSON
"Good service - I will use Taxicode again"
01 Sep 2019
Verified Rider
LINDSAY MCLEAN
"Very courteous, took the best route and was extremely happy to oblige in whatever way. A great ambassador for your company. 5*"
13 Aug 2019
Verified Rider
LOUISE SUTTON
"On time and 5 series BMW so much better than the Prius."
08 Aug 2019
Verified Rider
TINNA TRAUSTADOTTIR
"I like that the car was very clean! "
06 Aug 2019
Verified Rider
ALEX HORSFALL
"Very comfortable and professional service provided."
02 Aug 2019
Verified Rider
EKTOR MANERAKIS
"Excellent experience."
28 Jul 2019
Verified Rider
ULRIKA ROMELING
"Firstly, I booked this taxi to have a safe and secure transport to the airport at very early hours in the morning. My driver spent the majority of the journey nodding off to sleep. In no circumstance is that acceptable. I didn’t book this taxi so I could risk my life. I would like to request a refund as compensation for this appaling fact and will leave a public comment to this matter as well so other people don't risk their lives too.
Secondly, at the time off pick-up, I received no text or call from the driver, nor was he in the right location. I had to call into the office to even locate him. "
19 Jul 2019
Verified Rider
PAUL FARRELL
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
12 Jul 2019
Verified Rider
PAUL FARRELL
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
12 Jul 2019
Verified Rider
PANOS BARDAS
"Was very professional our driver and on time! Thank you "
09 Jul 2019
Verified Rider
JOHN MILKOVICH
"Driver met me at the home i was staying at but, was 40 min late apparently due to traffic. "
09 Jul 2019
Verified Rider
JOHN FRIEND
"Prompt and quick delivery home."
07 Jul 2019
Verified Rider
SHELLEY CHAPMAN
"Great professional service"
06 Jul 2019
Verified Rider
ANTHONY RENDALL
"I booked a taxi from my house to the Airport - it was not a meet and greet pickup."
26 Jun 2019
Verified Rider
BEN LOFTHOUSE
"Terrible driver. Didn’t leave on time to get to airport for flight arrival. Called numerous times and stated ‘he’d already said he was on his way’ "
25 Jun 2019
Verified Rider
GARY TURPIN
"Journey fine but too many call before from the office asking me to change vehicle and book direct!! "
24 Jun 2019
Verified Rider
JOSH RICHARDSON
"Great"
20 Jun 2019
Verified Rider
CHRISTOPHER VINCENT
"We were collected from home at the exact time we booked for and had a stress free journey to the airport. A good start to our holiday. "
19 Jun 2019
Verified Rider
COLUM MCANDREW
"The driver was very pleasant and professional."
11 Jun 2019
Verified Rider
ROS HARPER
"Did not arrive and no notice was given of cancellation "
09 Jun 2019
Verified Rider
JESSICA AITCHISON
"Great service"
07 Jun 2019
Verified Rider
IAN PICKUP
"All good thanks! "
03 Jun 2019
Verified Rider
HARRY GRAHAM
"Great!"
26 May 2019
Verified Rider
HARRY GRAHAM
"Great service!"
24 May 2019
Verified Rider
SIMON WOODS
"Very pleasant driver, would recommend friends & book with you again, thank you :)"
15 May 2019
Verified Rider
NICK CHIARELLI
"All good"
13 May 2019
Verified Rider
NICK CHIARELLI
"All good"
13 May 2019
Verified Rider
CHLOE FORD
"I had to make this booking for my granddaughter to be met at Gatwick early hours of the morning with very little notice due to her being let down by a friend. The online booking was easy to complete, I was told a driver had been nominated and she was met okay. I would use this company again."
07 May 2019
Verified Rider
JULIA HARRISON
"Driver polite and helpful
All good apart from when we arrived at destination driver asked for £10 for luggage. When I booked it stated the cab could carry more than 2 pax so I do not understand the extra charge for luggage. We had 3 medium soft bags and 2 small hand luggage . I had £10 to tip the driver but it went on the luggage instead. It is not really clear when you book that you will be charged £10 for one extra bag. A bit steep as it fitted in fine. Most pax would have 1 hold bag and 1 cabin bag. We were pretty unhappy about this. "
01 May 2019
Verified Rider
KEVIN CHAMBERLAIN
"Excellent service, good value, friendly and helpful driver"
12 Apr 2019
Verified Rider
VERITY NAPIER
"Lovely driver, very helpful and professional. Would recommend and will be using this service again as I travel a lot for business. "
11 Apr 2019
Verified Rider
ASHLEY RICHARDSON
"Efficient service. "
09 Apr 2019
Verified Rider
SALLY RODEN
"Good timely service "
20 Mar 2019
Verified Rider
KONSTANTIN NURUTDINOV
"It was a trip to airport. Therefore, meet & greet sevuce us not applicable. "
12 Mar 2019
Verified Rider
CAROLINE BAILEY
"I made a mistake with the website and wanted a pickup from home to go TO Gatwick. The driver messaged and we sorted it out, he promptly picked us up and took us to Gatwick instead. Perfect service, thanks."
12 Mar 2019
Verified Rider
KATE HARPER
"great service"
27 Feb 2019
Verified Rider
PATRICIA WARBURTON
"Great service."
27 Feb 2019
Verified Rider
LOIS REID
"Driver did not meet in arrivals - made me go to the departures drop-off which is not authorised at this airport
Driver was 20 mins late, called me multiple times saying he was 5 mins away (not true)
Driver asked me three times how I was (fine)
Driver dropped me off 5 min walk from the hotel and told me to walk in the wrong direction"
26 Feb 2019
Verified Rider
MARC SMITH
"Both drivers were most pleasant on time and were courteous at all times. I will use this company again. "
18 Feb 2019
Verified Rider
LLOYD GRAY
"N/A"
18 Feb 2019
Verified Rider
RACHEL DANIELS
"Always pleasant and helpful drivers. However, it would be good if they could keep an eye on flight times rather than sticking to the estimated time of arrival you have to give on the online booking form. It is annoying to have to pay extra for waiting times over 40 minutes when you clear customs etc. as quickly as possible but the plane arrived a bit later. Also, important to let customers know that you need to have cash on you for this. Defeats the object of pre-booking and paying. "
11 Feb 2019
Verified Rider
GORDON MCCALL
"On time good service "
09 Jan 2019
Verified Rider
CHETNA DESAI
"too expensive"
03 Jan 2019
Verified Rider
SARAJANE SHIELDS
"Expensive for one person at 5.30 in the afternoon"
16 Dec 2018
Verified Rider
MALCOLM CLARKE
"We had a one-way journey (house to airport). The car was on time and the driver was polite and efficient."
01 Dec 2018
Verified Rider
VICKI DAVIS
"He collected us from our home address to take us to the airport."
04 Nov 2018
Verified Rider
HOWARD FORREST
"We landed early, but our driver was already nearby and meeting him was easy. Such a lovely man and a careful driver. "
16 Oct 2018
Verified Rider
SHANAY TAYLOR
"Always delivers, clean, smart cars and drivers, always friendly, reliable and willing to go the extra mile!! "
02 Oct 2018
Verified Rider
JAMIE ROBINSON
"The taxi company cancelled immediately on booking. This is totally unacceptable as I could have woken up in the morning with no booking and missed my flight. I called your office only to find that it was unmanned and so I couldn't speak to anyone to rectify - surely you need to have a 24 hour service.
Please make sure that I have not been charged.
What started out looking like an exciting service turned out to be a complete disappointment,"
08 Sep 2018
Verified Rider
MARIUS
"Enjoyed my 1st journey, will book again."
09 Aug 2018
Verified Rider
STEVE HALL
"Very prompt and accomplished driver. Was waiting for us at airport after return flight and helped with baggage and suitcases. Very pleased with overall service and reasonable value too."
19 Jun 2018
Verified Rider
PHOEBE REGNAULT
"Very efficient service easy to book and fast confirmation .excellent ."
31 May 2018
Verified Rider
IAN KRAILING
"We were very happy with the service provided"
28 Sep 2024
Verified Rider
ANDREW SAUNDERS
"Our taxi was waiting exactly where requested and arrived bang on time.The car was spacious and very clean and ourr driver was considerate and most helpful. Would definitely recommend this service and will use again"
09 Sep 2024
Verified Rider
CHRIS CUMMINGS
"Easy booking process. Driver provided great comms and safe journey home."
30 Aug 2024
Verified Rider
ASH JOKHOO
"It was one of the best co-orindated and confidence giving rides we have had. We were are Wembley - full capacity, and so having teh comms on text and location sharing so we could meet was brilliant. Aslo our driver was very cool, calm and drove us very safely in a lovely 7 series."
05 Aug 2024
Verified Rider
AILEEN NATHAN
"On time and drive very safely "
13 Jul 2024
Verified Rider
ELLIE DARLING
"The morning driver was on time and friendly.
I had to call in the afternoon as my driver was late, was told he was 7 minutes away, then had another call to give me his car reg.
He was 15 mins late which meant I missed my train and had to get another one, and he told me he was an uber driver who you'd just called when I chased up my late cab. So you lied when you told me he was 7 minutes away.
If I wanted an uber I'd have called an uber. I booked you to get my train on time and then had to rearrange my whole journey. "
08 Mar 2024
Verified Rider
MARTIN CRYSELL
"Very polite and efficient "
02 Jan 2024
Verified Rider
KIM ROBERTS
"First trip on 1 august from Home to LGW was fine. All on time, good driver
However return trip was abysmal and drive was a no show. After calling and rearranging our pickup from LGW at the end of the holiday due to flight cancellations and delays, being told everything was fine, when we landed I responded to the drivers voicemail and texts stating we had landed and I’d message when we had our bags and then by the time we got through he wasn’t replying. Eventually spoke to someone who said he’d given up and left as I hadn’t replied to his messages. I’d had no additional messages or calls. Have found it impossible to contact someone to ask for a refund. Absolutely disgusting to be left at the airport like this and also to have no way of contacting by email to sort"
04 Oct 2023
Verified Rider
BECKY ATKINSON
"Good experience"
05 Jul 2023
Verified Rider
MICHAEL PEEVEY
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
04 Jul 2023
Verified Rider
MICHAEL PEEVEY
"I cancelled the booking and never heard back from you. I was hoping to get a refund on the pre-paid fee. Thanks, Mike."
04 Jul 2023
Verified Rider
KODCHAPORN NEEVONG
"None"
27 May 2023
Verified Rider
IAN PETITT
"For 16 mile journey. Very expensive @ 109 return journey.
"
23 May 2023
Verified Rider
PHILIP CARTER
"We didn't do a meet and greet as it wasn't practical - so no issue."
19 May 2023
Verified Rider
STUART MURRAY
"Brilliant service "
14 May 2023
Verified Rider
DAVID WRIGHT
"Our journey was excellent the driver was on time, pleasant and helpful. The journey was trouble free and the route well planned.
We made good time
( I sorted a tip directly with the driver)"
28 Feb 2023
Verified Rider
ELIZABETH WONG
"Would have been better if a text message was received to advise the driver was on his way. Particularly important at 4:45am pick up time. "
26 Jan 2023
Verified Rider
DAVID HARPER
"Driver debated going the normal way home via M25 versus taking 20 minutes longer going shorter route by back roads. Never in 30 years taking taxis has anyone ever debated it. Driver was late to ‘meet and greet’. Very poor service and attitude."
14 Jan 2023
Verified Rider
KAREN PARSONS
"Slightly late for pick up but otherwise a great service. "
29 Nov 2022
Verified Rider
MIRELA PRIGANICA
"friendly and helpful driver"
09 Nov 2022
Verified Rider
SPENCER HALL
"All good"
15 Sep 2022
Verified Rider
PAUL PANTIN
"The driver drove very fast and the ride was a little uncomfortable. No A/C"
22 Aug 2022
Verified Rider
KATSUMI TANOUE
"Really appreciate great service provided"
24 Jul 2022
Verified Rider
TERENCE GARROD
"The driver was very polite and pleasant.
A safe and careful driver."
24 Jul 2022
Verified Rider
NICK CHARTER
"Driver did not turn up
Taxicode have since ignored all my emails
Can’t think of any worse service I’ve ever had"
26 Jun 2022
Verified Rider
NICK CHARTER
"Driver did not turn up
Taxicode have since ignored all my emails
Can’t think of any worse service I’ve ever had"
26 Jun 2022
Verified Rider
NICOLA BECK
"Good service"
21 Jun 2022
Verified Rider
JULES HECTOR
"Excellent, prompt and polite driver - would be happy to use the same driver again."
16 May 2022
Verified Rider
GEORGINA PERRY
"It was from home to the airport"
12 May 2022
Verified Rider
SARAH ORTON
"A polite and punctual driver. Thank you "
11 Apr 2022
Verified Rider
SARAH ORTON
"A polite and punctual driver. Thank you "
11 Apr 2022
Verified Rider
MICHELLE MCFARLANE
"I still owe £5 to the driver for the Gatwick pickup charge and am struggling to understand how I do that. I will leave a tip to cover this cost."
07 Apr 2022
Verified Rider
ALISON CATTERMOLE
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route.
On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point.
It was not impressive and we won't be using the service again. "
04 Apr 2022
Verified Rider
ALISON CATTERMOLE
"On the journey to the airport, the driver did not know the way and was not able to read the satnav properly. If we had not told him which way to go, he would have taken us a longer route.
On the return trip the taxi broke down and a new one had to be sent, meaning that the driver was at least 20 minutes late. There was also confusion about where we would be picked up. I assumed that meet and greet meant the driver would park up and meet us at arrivals, but it took several phone calls to find him at the drop off point when there was a pickup point.
It was not impressive and we won't be using the service again. "
04 Apr 2022
Verified Rider
GRAHAM ANDRADE
"I booked a car, and was called to confirm, my luggage. Was advised that I would need a larger car and would need to pay extra. Decline the offer, and advised that I wanted to cancel. Was told that I could cancel, but would not get a refund as was not giving 24hours notice. I booked the car less than 24 hours before my departure and did not accept the offer of an alternative vehicle and increase cost. Now in dispute to get my money back. These people are rip of merchants "
03 Apr 2022
Verified Rider
JIM CALDWELL
"Excellent sevice"
17 Mar 2022
Verified Rider
SEAN SMITH
"Great service, friendly and efficient "
24 Feb 2022
Verified Rider
KATIE PREBBLE
"Arrived on time. Friendly and professional driver. "
24 Feb 2022
Verified Rider
CHRISTOPHER PLUMBRIDGE
"Nothing went wrong with the meet and greet. We arranged to meet outside the Terminal building as this is the best arrangement for Gatwick North. "
15 Feb 2022
Verified Rider
ANDREW BEDINGHAM
"All good"
28 Jan 2022
Verified Rider
DONNA TOWNSEND
"Our flight arrived nearly half an hour early but we were happy to wait and the driver turned up on time. We are going to tick 'no tip' as we tipped him directly."
27 Jan 2022
Verified Rider
MAGGIE DICKSON
"great service"
27 Jan 2022
Verified Rider
THOMAS PURFIELD
"Dr8ver was early, professional and friendly. Very smooth journey and a good way to start my holiday!"
04 Jan 2022
Verified Rider
MATTHEW EVANS
"Driver early - very smooth and efficient journey. Thank you. "
01 Jan 2022
Verified Rider
KATE FOLEY
" .."
17 Dec 2021
Verified Rider
IAN SNODGRASS
"Good trip.very relaxed."
14 Dec 2021
Verified Rider
AIDA GARCIA
"The app is easy to use and the driver was very nice"
10 Dec 2021
Verified Rider
CATHERINE PRIOR
"Driver was on-time and got us to the hospital in great time! Will definitely use again!"
09 Dec 2021
Verified Rider
JACKIE TINDLE
"Excellent service!"
01 Dec 2021
Verified Rider
NEIL LEECH
"Excellent service "
29 Nov 2021
Verified Rider
MICHAEL NICHOLSON
"On time and polite"
28 Nov 2021
Verified Rider
MICHAEL NICHOLSON
"On time and polite"
28 Nov 2021
Verified Rider
IAN WILSON
"Driver cancelled with short notice. Won’t be using again "
23 Nov 2021
Verified Rider
IAN WILSON
"Driver cancelled with short notice. Won’t be using again "
23 Nov 2021
Verified Rider
DAVE IRWIN
"Good service "
23 Nov 2021
Verified Rider
DANAE DUEMKE
"Very friendly driver, met me inside the airport building and pushed my trolley to taxi. Sorted my bags out and made the journey home from the airport a very pleasant journey. "
22 Nov 2021
Verified Rider
MACARENA JORQUERA
"I would definitely recommend this service, driver was on time and message me a few minutes before arrival. Prices are good, very easy to book and friendly driver."
22 Nov 2021
Verified Rider
JANET AIRLIE
"Excellent driver and service thanks so much took the edge off as didn't have to worry at all
Thank you"
16 Nov 2021
Verified Rider
HOLLY BAILIE
"Great driver, prompt and helpful."
02 Nov 2021
Verified Rider
DAVID HARPER
"As expected"
29 Oct 2021
Verified Rider
KEITH DAKIN-WHITE
"Very good driver"
28 Oct 2021
Verified Rider
EMILY JONES
"The driver was very accommodating and waited for us.
I tried to call more than once (the company) and couldn’t get through so that was frustrating. "
27 Oct 2021
Verified Rider
ANDY CAMBER
"Excellent service many thanks!"
16 Oct 2021
Verified Rider
CHRIS TAYLOR
"The driver arrived on time. He drove so fast that at times I almost felt unsafe. But he did avoid the M25 which had closures, and did get me to the airport quickly."
13 Oct 2021
Verified Rider
MARK FLANAGAN
"All good"
07 Oct 2021
Verified Rider
COLIN WYE
"It was a bot busy so we had to ring and find him but he found us very quickly.
I'm not leaving a tip because I have already tipped hom"
05 Oct 2021
Verified Rider
ANTHONY MARSTON
"I had to dash across the road in the rain to get to the card."
04 Oct 2021
Verified Rider
ANDREW GILMOUR
"Overall great, friendly, accommodating, punctual service. Would highly recommend! ✨"
29 Sep 2021
Verified Rider
SALLY SCOTHERN
"Very pleasant journey home. My driver was on time and was helpful. Would use this service again."
29 Sep 2021
Verified Rider
KEITH DAKIN-WHITE
"Excellent and driver was very courteous"
27 Sep 2021
Verified Rider
EDWARD JENNINGS
"Perfect service "
26 Sep 2021
Verified Rider
STEVEN ROBERTS
"We had to call the driver to locat him, he was not waiting in the arrivals terminal for us, he was parked outside a hotel because we presume he didn't want to get charged for the car park.
Considering we paid £60 for the fare we were left feeling let down."
26 Sep 2021
Verified Rider
ANNE ROMEO
"Lots of confusion ahead of the time when we received a cancellation text about 10 mins before the due date. It turns out it wasn't cancelled, which was a relief, and staff came to ensure the driver was there "
21 Sep 2021
Verified Rider
DONALD BARNFATHER
"Happy with the service."
16 Sep 2021
Verified Rider
BRIAN WATHEN
"10 mins late which was not really a problem, I was kept informed by the excellent App and also received a telephone call to advise of the slight delay"
14 Sep 2021
Verified Rider
OSCAR LOWE
"Was a pick up at the house, no issues at all"
06 Sep 2021
Verified Rider
ALBERT MARSHALL
"I got through passport control v early so there was a wait but the driver was timely and very helpful. There was some discussion about the additional payment I had to make for the parking/car entry charge of £5.50 as I felt the £65 cost of the taxi should have covered this. The driver seemed to think the fee was less but I had the £65 charge later confirmed. Some earlier clarity on additional charges would have been welcome."
03 Sep 2021
Verified Rider
CRISTIAN LUNA
"The driver arrived on time. He was very helpful and kind, and he even gave me a pound to release a trolley at the airport."
02 Sep 2021
Verified Rider
WILL KTORIDES
"On time. Direct. All in order.
Thank you. "
31 Aug 2021
Verified Rider
RICARDO GOBIN
"Excellent service"
28 Aug 2021
Verified Rider
BOYAN BORCHAKOV
"Trip was from address to Airport.
Pick-up was smooth and on time.
Very friendly and careful driver"
23 Aug 2021
Verified Rider
WILL GOSLING
"Great and easy service. First time using but will certainly use again. Thank you"
22 Aug 2021
Verified Rider
DANIEL CORREA
"Dear Sirs, I have contacted you separately, I tried to amend this booking and the page kept hanging, then I re-booked again on a separate booking, and then cancelled this one, but it is inconceivable that you charge me some £90 for this, 1-2 days after booking. Please refund the full amount.
Kind regards
Daniel"
11 Aug 2021
Verified Rider
MAYA MIREVSKA
"Great service - thanks!"
02 Aug 2021
Verified Rider
LAVINIA STRACHAN
"My flight was early by and hour.
I tipped the driver in the day."
28 Jul 2021
Verified Rider
MICHAEL WHITBY
"On time , clean cab and all very simple. The driver did not say anything, the price was double the UBA we used to come back at 1:30 am and without any notice we got charged an extra £1.50 for a text confirmation that we would have declined. "
04 Jul 2021
Verified Rider
BECKY PAULING
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi.
We will let you know when she is able to use this journey.
Thank you for your understanding."
09 Nov 2020
Verified Rider
BECKY PAULING
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi.
We will let you know when she is able to use this journey.
Thank you for your understanding."
09 Nov 2020
Verified Rider
BECKY PAULING
"This is not applicable as due to Becky Pauling being a vulnerable person, she has not yet been allowed to travel anywhere by taxi.
We will let you know when she is able to use this journey.
Thank you for your understanding."
09 Nov 2020
Verified Rider
SOPHIE SCHMEHL
"Excellent service. Friendly professional driver."
09 Nov 2020
Verified Rider
SPENCER HALL
"Very good service "
24 Sep 2020
Verified Rider
MAYA MIREVSKA
"Everything was perfect. The driver was on time, came to my house and took my suitcase, was wearing a mask all the time. The car was clean. The journey was comfortable and with no delays."
14 Aug 2020
Verified Rider
RAYMOND CLARKE
"After an initial communication issue in consequence of my mobile not being on after the 26 hour journey, the collection and journey home was fine.
I gave the driver a tip."
12 Mar 2020
Verified Rider
DAVID WRIGHT
"Driver was excellent in all ways and our journey was smooth and efficient door to door."
04 Mar 2020
Verified Rider
M MOSS
"This trip didn't happen, I cancelled it as the driver was 45min late and I couldn't wait any longer. I shouldn't get charged for it. thanks"
24 Feb 2020
Verified Rider
METKA SHAWE-TAYLOR
"Would have been better to avoid M25 on a Friday afternoon."
19 Feb 2020
Verified Rider
GRANT SPOONER
"A"
13 Feb 2020
Verified Rider
DAMIR KHASIANOV
"Everything was really good"
13 Feb 2020
Verified Rider
SABRINA YAMASHITA
"Driver was very friendly and on time. Great service!"
31 Jan 2020
Verified Rider
JERZY SOLARSKI
"Friendly driver and couldn't ask for more (left a tip on the day)"
31 Jan 2020
Verified Rider
MICHAEL INGHAM
"We arrived back earlier than expected but a text from the driver had arrived and we were able to meet him sooner than scheduled.
The service overall was superb and the drivers were very helpful and friendly. We gave the driver a tip"
15 Jan 2020
Verified Rider
ALEX KILILIS
"Everything was great. Very happy that he called when my flight landed 20 mins early as it showed he kept checking live arrivals. Thank you"
08 Jan 2020
Verified Rider
ANDREW BARNES
"Brilliant service "
30 Dec 2019
Verified Rider
MARIELA MARTINEZ
"Did not arrive at location specified "
21 Dec 2019
Verified Rider
JOHN TULLETT
"Fine"
15 Dec 2019
Verified Rider
GUNILLA WIK
"Very attending and charming driver. We all liked him."
09 Dec 2019
Verified Rider
STEFANO ALBA
"The reason for the poor rating represents the service on both the airport drop-off and pick-up. The first ride to the airport was late in picking me up by 20 minutes, and the excuse was that he was waiting at another address. On route to the airport the driver was swaying across lanes on an empty M25 from falling asleep and almost hitting another car. The pickup from the airport was less fortunate since my first driver had a car breakdown/accident so another one had to be dispatched, taking an additional 1:10 min, but in reality nearly 2hrs from my original pickup time. Although accidents do happen, I (THE CLIENT) was still left paying the bill rather than the taxi company. Hopefully this feedback will be taken into account to improve the service."
02 Dec 2019
Verified Rider
EMMA JONES
"Excellent service "
16 Nov 2019
Verified Rider
ULUC KAYPAK
"happy with the service"
17 Oct 2019
Verified Rider
MARCO DEL TORO
"Very good driver 👍"
17 Oct 2019
Verified Rider
JENNIFER TYE
"."
07 Oct 2019
Verified Rider
MAX ANDERSON
"Lovely gentleman. Tipped. "
28 Sep 2019
Verified Rider
POLLY MAIR
"Thank you"
27 Sep 2019
Verified Rider
JAMES GRUBHAM
"All round very good."
16 Sep 2019
Verified Rider
ANTON TIMAKOV
"despite me provided the flight number, the driver didn't check the actual arrival time. When I arrived the driver wasn't there. None of the phones provided to me in the confirmation email worked at 2am when I arrived. So i"
15 Sep 2019
Verified Rider
AMANDA LOVE
"Very efficient service. Pleasant and helpful driver."
12 Sep 2019
Verified Rider
ALEX BOUTIN
"Excellent driver & service "
08 Sep 2019
Verified Rider
LINDSEY THYNNE
"Arrived on time which was very very early. Very nice chap. Meet and greet not applicable as it was an airport drop off"
02 Sep 2019
Verified Rider
RG PEARSON
"Good service - I will use Taxicode again"
01 Sep 2019
Verified Rider
LINDSAY MCLEAN
"Very courteous, took the best route and was extremely happy to oblige in whatever way. A great ambassador for your company. 5*"
13 Aug 2019
Verified Rider
LOUISE SUTTON
"On time and 5 series BMW so much better than the Prius."
08 Aug 2019
Verified Rider
TINNA TRAUSTADOTTIR
"I like that the car was very clean! "
06 Aug 2019
Verified Rider
ALEX HORSFALL
"Very comfortable and professional service provided."
02 Aug 2019
Verified Rider
EKTOR MANERAKIS
"Excellent experience."
28 Jul 2019
Verified Rider
ULRIKA ROMELING
"Firstly, I booked this taxi to have a safe and secure transport to the airport at very early hours in the morning. My driver spent the majority of the journey nodding off to sleep. In no circumstance is that acceptable. I didn’t book this taxi so I could risk my life. I would like to request a refund as compensation for this appaling fact and will leave a public comment to this matter as well so other people don't risk their lives too.
Secondly, at the time off pick-up, I received no text or call from the driver, nor was he in the right location. I had to call into the office to even locate him. "
19 Jul 2019
Verified Rider
PAUL FARRELL
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
12 Jul 2019
Verified Rider
PAUL FARRELL
"Good quality clean Mercedes driven by a very pleasant, punctual driver."
12 Jul 2019
Verified Rider
PANOS BARDAS
"Was very professional our driver and on time! Thank you "
09 Jul 2019
Verified Rider
JOHN MILKOVICH
"Driver met me at the home i was staying at but, was 40 min late apparently due to traffic. "
09 Jul 2019
Verified Rider
JOHN FRIEND
"Prompt and quick delivery home."
07 Jul 2019
Verified Rider
SHELLEY CHAPMAN
"Great professional service"
06 Jul 2019
Verified Rider
ANTHONY RENDALL
"I booked a taxi from my house to the Airport - it was not a meet and greet pickup."
26 Jun 2019
Verified Rider
BEN LOFTHOUSE
"Terrible driver. Didn’t leave on time to get to airport for flight arrival. Called numerous times and stated ‘he’d already said he was on his way’ "
25 Jun 2019
Verified Rider
GARY TURPIN
"Journey fine but too many call before from the office asking me to change vehicle and book direct!! "
24 Jun 2019
Verified Rider
JOSH RICHARDSON
"Great"
20 Jun 2019
Verified Rider
CHRISTOPHER VINCENT
"We were collected from home at the exact time we booked for and had a stress free journey to the airport. A good start to our holiday. "
19 Jun 2019
Verified Rider
COLUM MCANDREW
"The driver was very pleasant and professional."
11 Jun 2019
Verified Rider
ROS HARPER
"Did not arrive and no notice was given of cancellation "
09 Jun 2019
Verified Rider
JESSICA AITCHISON
"Great service"
07 Jun 2019
Verified Rider
IAN PICKUP
"All good thanks! "
03 Jun 2019
Verified Rider
HARRY GRAHAM
"Great!"
26 May 2019
Verified Rider
HARRY GRAHAM
"Great service!"
24 May 2019
Verified Rider
SIMON WOODS
"Very pleasant driver, would recommend friends & book with you again, thank you :)"
15 May 2019
Verified Rider
NICK CHIARELLI
"All good"
13 May 2019
Verified Rider
NICK CHIARELLI
"All good"
13 May 2019
Verified Rider
CHLOE FORD
"I had to make this booking for my granddaughter to be met at Gatwick early hours of the morning with very little notice due to her being let down by a friend. The online booking was easy to complete, I was told a driver had been nominated and she was met okay. I would use this company again."
07 May 2019
Verified Rider
JULIA HARRISON
"Driver polite and helpful
All good apart from when we arrived at destination driver asked for £10 for luggage. When I booked it stated the cab could carry more than 2 pax so I do not understand the extra charge for luggage. We had 3 medium soft bags and 2 small hand luggage . I had £10 to tip the driver but it went on the luggage instead. It is not really clear when you book that you will be charged £10 for one extra bag. A bit steep as it fitted in fine. Most pax would have 1 hold bag and 1 cabin bag. We were pretty unhappy about this. "
01 May 2019
Verified Rider
KEVIN CHAMBERLAIN
"Excellent service, good value, friendly and helpful driver"
12 Apr 2019
Verified Rider
VERITY NAPIER
"Lovely driver, very helpful and professional. Would recommend and will be using this service again as I travel a lot for business. "
11 Apr 2019
Verified Rider
ASHLEY RICHARDSON
"Efficient service. "
09 Apr 2019
Verified Rider
SALLY RODEN
"Good timely service "
20 Mar 2019
Verified Rider
KONSTANTIN NURUTDINOV
"It was a trip to airport. Therefore, meet & greet sevuce us not applicable. "
12 Mar 2019
Verified Rider
CAROLINE BAILEY
"I made a mistake with the website and wanted a pickup from home to go TO Gatwick. The driver messaged and we sorted it out, he promptly picked us up and took us to Gatwick instead. Perfect service, thanks."
12 Mar 2019
Verified Rider
KATE HARPER
"great service"
27 Feb 2019
Verified Rider
PATRICIA WARBURTON
"Great service."
27 Feb 2019
Verified Rider
LOIS REID
"Driver did not meet in arrivals - made me go to the departures drop-off which is not authorised at this airport
Driver was 20 mins late, called me multiple times saying he was 5 mins away (not true)
Driver asked me three times how I was (fine)
Driver dropped me off 5 min walk from the hotel and told me to walk in the wrong direction"
26 Feb 2019
Verified Rider
MARC SMITH
"Both drivers were most pleasant on time and were courteous at all times. I will use this company again. "
18 Feb 2019
Verified Rider
LLOYD GRAY
"N/A"
18 Feb 2019
Verified Rider
RACHEL DANIELS
"Always pleasant and helpful drivers. However, it would be good if they could keep an eye on flight times rather than sticking to the estimated time of arrival you have to give on the online booking form. It is annoying to have to pay extra for waiting times over 40 minutes when you clear customs etc. as quickly as possible but the plane arrived a bit later. Also, important to let customers know that you need to have cash on you for this. Defeats the object of pre-booking and paying. "
11 Feb 2019
Verified Rider
GORDON MCCALL
"On time good service "
09 Jan 2019
Verified Rider
CHETNA DESAI
"too expensive"
03 Jan 2019
Verified Rider
SARAJANE SHIELDS
"Expensive for one person at 5.30 in the afternoon"
16 Dec 2018
Verified Rider
MALCOLM CLARKE
"We had a one-way journey (house to airport). The car was on time and the driver was polite and efficient."
01 Dec 2018
Verified Rider
VICKI DAVIS
"He collected us from our home address to take us to the airport."
04 Nov 2018
Verified Rider
HOWARD FORREST
"We landed early, but our driver was already nearby and meeting him was easy. Such a lovely man and a careful driver. "
16 Oct 2018
Verified Rider
SHANAY TAYLOR
"Always delivers, clean, smart cars and drivers, always friendly, reliable and willing to go the extra mile!! "
02 Oct 2018
Verified Rider
JAMIE ROBINSON
"The taxi company cancelled immediately on booking. This is totally unacceptable as I could have woken up in the morning with no booking and missed my flight. I called your office only to find that it was unmanned and so I couldn't speak to anyone to rectify - surely you need to have a 24 hour service.
Please make sure that I have not been charged.
What started out looking like an exciting service turned out to be a complete disappointment,"
08 Sep 2018
Verified Rider
MARIUS
"Enjoyed my 1st journey, will book again."
09 Aug 2018
Verified Rider
STEVE HALL
"Very prompt and accomplished driver. Was waiting for us at airport after return flight and helped with baggage and suitcases. Very pleased with overall service and reasonable value too."
19 Jun 2018
Verified Rider
PHOEBE REGNAULT
"Very efficient service easy to book and fast confirmation .excellent ."
31 May 2018
Verified Rider